New Rochelle, NY · Commercial Kitchen Repair
True Repair in New Rochelle
True Commercial Equipment Specialists
True Manufacturing builds the reach-in refrigerators, freezers, and refrigerated prep tables found in the vast majority of American restaurant kitchens. We repair True sealed systems, evaporator and condenser fans, controls, and door gaskets to keep your product in the safe zone and your health inspection clean.
- Rating
- 4.9★ (412)
- Response
- Same-day & 24/7
- Warranty
- 1-Year Warranty
- Focus
- Restaurant Equipment
Serving New Rochelle
True Commercial Equipment Specialists
The short answer
True Repair in New Rochelle typically runs $250–$900 — the $129 diagnostic is credited toward the repair. Most jobs finish same-day in one visit with OEM parts, backed by a 1-Year Parts & Labor Warranty, with 24/7 emergency response. Call (914) 809-9382.
A down True reach-in or prep table isn't an inconvenience — it's spoiled protein, a failed line check, and a health inspector's note. That is why we treat commercial refrigeration as an emergency: we prioritize walk-in and reach-in calls, arrive same day across New Rochelle, and get the box back into the safe zone before your inventory is a total loss.
Why Choose Us
- True reach-in and prep-table specialists, not generalists guessing at a sealed system
- Common True fan motors, controllers, probes and gaskets stocked on the truck
- NSF / health-code-aware repairs that hold safe food temperatures
- Same-day and 24/7 emergency response for refrigeration that's lost temperature
- Honest repair-versus-replace guidance on aging cabinets
- 1-year parts & labor warranty on every commercial repair
Maintenance Tips
- Clean the condenser coil every 30 days — grease is the top cause of capacity loss
- Inspect and replace door gaskets that no longer hold a dollar-bill test
- Keep evaporator airflow clear; never block the fan with stacked product
- Log cabinet temperatures daily and act on any climb above 41°F
- Clear the drain line and pan to prevent standing water and odor
- Don't overload prep rails or leave pans lidless during slow periods
Quick facts
| Service | True Repair |
|---|---|
| Turnaround | Same-day in most cases |
| Diagnostic | $129 — credited to the repair |
| Warranty | 1-Year Parts & Labor Warranty |
| Most common fault | Diagnosed on site |
| Serving | New Rochelle & Westchester County |
What repairs cost
Straight pricing, no surprises.
These are typical all-in market ranges for parts and labor on commercial kitchen equipment across New Rochelle and Westchester County. Your exact price is quoted on site after diagnosis — the $129 service call is credited toward the repair when you proceed.
| Repair | Typical range |
|---|---|
| Diagnostic / service call | $95–$165 |
| Reach-in / prep-table refrigeration repair | $250–$900 |
| Control board / electronics | $300–$900 |
| Door gasket / seal replacement | $150–$500 |
Ranges are estimates for reference, not a quote. OEM parts · 1-Year Parts & Labor Warranty.
How a visit goes
One specialist. One visit. Kitchen running.
- 01
Call & book
Reach a real person at (914) 809-9382 — most New Rochelle jobs get a same-day slot, and refrigeration or cook-line emergencies get after-hours response.
- 02
Diagnose the fault
We test the actual failing part and circuit — sealed system, gas train, harvest cycle, booster — not guess-and-swap, so the repair is right the first time.
- 03
Fix with OEM parts
Common commercial parts ride on the truck, so most repairs finish in a single visit and your kitchen is back in service fast.
- 04
Verified & warrantied
We confirm the equipment holds safe temperatures, back every repair with a 1-Year Parts & Labor Warranty, and leave you a documented record.
Answers
Frequently asked questions
My True reach-in isn't holding 41°F — is my product still safe?
Food held above 41°F enters the temperature danger zone, and after roughly four hours it's a discard-and-document situation under the health code. First check that the condenser isn't caked with grease and that the door gaskets seal. If it still climbs, it's usually a frosted evaporator, a failed fan motor, or a sealed-system charge problem — all of which we diagnose the same day so you don't lose another night of inventory.
Why is the evaporator on my True cooler a solid block of ice?
A frosted-over evaporator almost always means a defrost fault — a failed defrost timer or heater, a bad termination thermostat, or a torn gasket letting warm humid kitchen air pour in. Ice blocks airflow, so the box slowly warms even though the compressor runs constantly. We clear it, find the root cause, and replace the failed defrost component so it doesn't ice back up in two days.
The pans on my True prep table are warm on top but the base is cold. Why?
That split is classic prep-rail behavior: the lower cabinet holds temperature while the top rail loses the fight against a warm line, an overfilled or lidless pan, or a weak rail evaporator/fan. We verify rail temperature with a probe, check airflow and the rail's own cooling, and correct it so the line pans stay under 41°F through service.
Do you carry True parts or do we wait a week?
We stock the True parts that fail most — evaporator and condenser fan motors, electronic controllers, temperature probes, and door gaskets — so the majority of reach-in and prep-table repairs are done on the first visit. Less common sealed-system components we source quickly through commercial refrigeration suppliers.
How often should a True condenser be cleaned in a busy kitchen?
Every 30 days in a grease-heavy kitchen. A clogged condenser is the number-one cause of a True unit tripping on high-head pressure or slowly losing capacity in summer. Monthly coil cleaning is the cheapest insurance against a spoiled walk-in of product.
Is it worth repairing an older True reach-in?
Usually yes. A True cabinet is built to run for well over a decade, and a fan motor, controller, or gasket repair is a fraction of a $3,000–$6,000 replacement. We give you an honest repair-versus-replace read based on the compressor's condition and the age of the sealed system.
Verified reviews
Rated 4.9★ by New Rochelle kitchens
412 verified reviews
“Outstanding True repair service! The technician was very knowledgeable about True appliances and fixed our reach-in coolers quickly. Highly recommended!”
“The rail on our True pizza prep table was letting the pans warm up during the lunch rush. They probed the rail, found a weak rail fan and a torn gasket, and had it holding under 41° again the same visit. No more scrambling to keep toppings cold.”
“Our True reach-in freezer iced up solid and started warming. Tech cleared it, replaced the defrost timer, and checked the whole system so it wouldn't ice back up. Fast, fair, and they explained exactly what failed and why.”
“Our walk-in cooler quit on a Friday night with the whole weekend's inventory inside. I called and a tech was here within the hour, found a failed condensing-unit fan and a low charge, and had the box pulling temperature before we lost the protein. They saved us thousands. This is who we call now, full stop.”
Across New Rochelle and the wider Westchester County foodservice scene, New Rochelle Commercial Appliance Repair is the team commercial kitchens call when a true repair needs a true commercial specialist rather than a home-appliance generalist. We diagnose the actual fault — not guess-and-swap — carry OEM parts on the truck for most New Rochelle visits, and back every repair with a 1-Year Parts & Labor Warranty. In a commercial kitchen downtime is lost revenue, so we prioritize refrigeration and cook-line failures and respond same-day, with 24/7 emergency coverage. Call (914) 809-9382 for same-day and emergency service.
4.9★ · New Rochelle & Westchester County
Need True Repair in New Rochelle?
Call (914) 809-9382 for same-day & 24/7 emergency service in New Rochelle.