New Rochelle, NY · Commercial Kitchen Repair
Hoshizaki Repair in New Rochelle
Hoshizaki Commercial Equipment Specialists
Hoshizaki builds premium ice machines — including the crescent-cube and nugget machines prized by bars and healthcare kitchens — plus reliable commercial refrigeration. We repair Hoshizaki water systems, pumps, augers, and controls to keep specialty ice and cold product flowing.
- Rating
- 4.9★ (412)
- Response
- Same-day & 24/7
- Warranty
- 1-Year Warranty
- Focus
- Restaurant Equipment
Serving New Rochelle
Hoshizaki Commercial Equipment Specialists
The short answer
Hoshizaki Repair in New Rochelle typically runs $250–$900 — the $129 diagnostic is credited toward the repair. Most jobs finish same-day in one visit with OEM parts, backed by a 1-Year Parts & Labor Warranty, with 24/7 emergency response. Call (914) 809-9382.
Specialty nugget ice isn't optional in a cafe or healthcare kitchen, and a dead cube machine still stops the bar. We prioritize Hoshizaki ice failures, arrive same day across New Rochelle, and fix the water and auger problems at the source so production stays up.
Why Choose Us
- Cube and nugget/auger expertise, plus Hoshizaki refrigeration
- Water-system descaling and pump rebuilds
- Condenser and sealed-system repair
- OEM Hoshizaki water, auger and control parts
- Priority response for cafe and healthcare ice
- 1-year parts & labor warranty on every repair
Maintenance Tips
- Descale and sanitize the water system about every six months
- Clean the condenser monthly to protect capacity
- Service nugget-machine augers and bearings before they seize
- Check water pump, float and distribution for scale
- Keep the bin clean and the water curtain functioning
- Investigate any drop in production early
Quick facts
| Service | Hoshizaki Repair |
|---|---|
| Turnaround | Same-day in most cases |
| Diagnostic | $129 — credited to the repair |
| Warranty | 1-Year Parts & Labor Warranty |
| Most common fault | Diagnosed on site |
| Serving | New Rochelle & Westchester County |
What repairs cost
Straight pricing, no surprises.
These are typical all-in market ranges for parts and labor on commercial kitchen equipment across New Rochelle and Westchester County. Your exact price is quoted on site after diagnosis — the $129 service call is credited toward the repair when you proceed.
| Repair | Typical range |
|---|---|
| Diagnostic / service call | $95–$165 |
| Reach-in / prep-table refrigeration repair | $250–$900 |
| Control board / electronics | $300–$900 |
| Door gasket / seal replacement | $150–$500 |
Ranges are estimates for reference, not a quote. OEM parts · 1-Year Parts & Labor Warranty.
How a visit goes
One specialist. One visit. Kitchen running.
- 01
Call & book
Reach a real person at (914) 809-9382 — most New Rochelle jobs get a same-day slot, and refrigeration or cook-line emergencies get after-hours response.
- 02
Diagnose the fault
We test the actual failing part and circuit — sealed system, gas train, harvest cycle, booster — not guess-and-swap, so the repair is right the first time.
- 03
Fix with OEM parts
Common commercial parts ride on the truck, so most repairs finish in a single visit and your kitchen is back in service fast.
- 04
Verified & warrantied
We confirm the equipment holds safe temperatures, back every repair with a 1-Year Parts & Labor Warranty, and leave you a documented record.
Answers
Frequently asked questions
My Hoshizaki nugget machine is making wet, soft ice or stopped extruding. Why?
Nugget machines use an auger and gearbox to extrude ice; wet or stopped ice usually means an auger, bearing, or gearbox issue, low water/float fault, or a worn extrusion head. We diagnose the auger drive and water system, rebuild or replace the failed component, and restore firm nugget ice.
Hoshizaki is supposed to resist scale — why is production still dropping?
The stainless evaporator resists scale, but the water pump, float, and distribution still collect it, and the condenser still clogs with grease and dust. We descale the water system, service the pump and float, and clean the condenser to bring production back up.
Do you service Hoshizaki refrigeration too, or only ice?
Both. We repair Hoshizaki reach-ins and prep tables — sealed systems, fans, controls, and gaskets — alongside the ice machines, so a kitchen running Hoshizaki cold equipment has one specialist for all of it.
How often should a Hoshizaki be descaled and sanitized?
Roughly every six months, more often on hard water, for both descaling and sanitizing. Even a scale-resistant machine needs its water system and bin kept clean to produce safe, clear ice at full volume.
Our nugget machine feeds an ER/cafe — can you prioritize it?
Yes. Nugget ice is essential in healthcare and cafe settings, so we treat those failures as priority calls and get the auger and water system back in service quickly.
Is a Hoshizaki worth repairing?
Hoshizaki machines are built to last, so auger, pump, control, and condenser repairs are almost always more economical than replacement. We give a straight repair-versus-replace assessment on older units.
Verified reviews
Rated 4.9★ by New Rochelle kitchens
412 verified reviews
“Outstanding Hoshizaki repair service! The technician was very knowledgeable about Hoshizaki appliances and fixed our crescent cube ice machines quickly. Highly recommended!”
“Our Hoshizaki nugget machine was making wet, mushy ice. They diagnosed the auger and gearbox, rebuilt it, and descaled the water system. Firm nugget ice again and they were upfront that repair beat replacement. Great communication throughout.”
“Our walk-in cooler quit on a Friday night with the whole weekend's inventory inside. I called and a tech was here within the hour, found a failed condensing-unit fan and a low charge, and had the box pulling temperature before we lost the protein. They saved us thousands. This is who we call now, full stop.”
“Our Traulsen blast chiller stopped hitting its pull-down time and we were about to fail our cook-chill HACCP log. They diagnosed a dirty condenser and a bad probe, verified the pull-down curve, and documented it. Knowing they understand HACCP and not just refrigerant made all the difference.”
Across New Rochelle and the wider Westchester County foodservice scene, New Rochelle Commercial Appliance Repair is the team commercial kitchens call when a hoshizaki repair needs a true commercial specialist rather than a home-appliance generalist. We diagnose the actual fault — not guess-and-swap — carry OEM parts on the truck for most New Rochelle visits, and back every repair with a 1-Year Parts & Labor Warranty. In a commercial kitchen downtime is lost revenue, so we prioritize refrigeration and cook-line failures and respond same-day, with 24/7 emergency coverage. Call (914) 809-9382 for same-day and emergency service.
4.9★ · New Rochelle & Westchester County
Need Hoshizaki Repair in New Rochelle?
Call (914) 809-9382 for same-day & 24/7 emergency service in New Rochelle.